Terms of Service

1. The Provider

Szentiványi András Szilveszter e.v. (registered office: 2800 Tatabánya, Előd vezér utca 18., registration number: 56933738, tax number: 58441406-1-31, email: andras@szentivanyi.dev), hereinafter: the Provider.

2. Definitions

• User: the business or sole trader who registers for the Service, and the staff they invite.
• Client: the User's client and their contacts who reach the portal through a link sent by the User or the "Client login" page, with an emailed code.
• Account: the access created by the User's registration.
• Content: everything the User or the Client uploads or enters into the Service (messages, files, tasks, approvals).

3. The Service

Parlo is an online tool in which the User communicates with Clients per project, split into topics: sending messages and files, assigning tasks and asking for approvals. Clients reach the portal through a personal link and a one-time code sent to their email, without registering or a password. The system sends notifications and reminders and logs events.

4. Who is the Service for?

The Service is intended for businesses, for business use. Consumers may not register. Consumer withdrawal rights therefore do not apply. By registering, the user confirms they are at least 18 years old and authorised to act on behalf of the business.

5. Registration, account, team

• Registration requires accurate data and confirming the email address.
• The person who registers is the owner of the account. They may invite staff (within the plan's limits) and manage the subscription.
• The User is responsible for keeping login details secret and for all activity in the account.
• If the User notices unauthorised access, they notify the Provider without delay.

6. Plans, fees, trial

• After registration there is a 14-day free trial, no card required. During the trial the features and limits of the Studio plan are available.
• After the trial the User may switch to a paid plan. Otherwise the account moves to the free plan and the data is kept.
• The limits of each plan (active projects, users, storage), the fees, and the add-ons available on paid plans (extra users, storage) are shown on the website and on the Billing page of the account. The number of clients is not limited. On the Free and Solo plans the Provider's name appears on the pages and emails the Client sees. Storage includes files uploaded by the User and its Clients and the previews generated for images. Fees are in forint or euro, plus VAT as shown on the invoice.
• Fees are paid in advance, monthly or yearly, by card through the payment provider Stripe. The subscription renews automatically at the end of each period until cancelled.
• The Provider issues an electronic invoice for the fee.
• The Provider announces price increases by email at least 30 days in advance. Increases apply from the next billing period.

7. Cancellation and termination

• The account owner can cancel the subscription at any time on the Billing page. Cancellation takes effect at the end of the paid period; fees already paid are not refunded.
• The User can delete the account in the settings at any time. It is a good idea to export projects as PDF first.
• The Provider may terminate the contract with 30 days' notice without giving reasons. In that case unused prepaid fees are refunded pro rata.
• In case of serious breach (e.g. prohibited use under section 9) the Provider may suspend or close the account immediately.
• After the account ends we delete the data within 30 days, except data we must keep by law (e.g. invoices).

8. Obligations of the User

• Uses the Service lawfully and as intended.
• Processes Clients' personal data lawfully: the User is the controller of that data. The Provider acts as processor under the data processing terms, which form part of this contract.
• Uploads only Content they have the right to use.
• Sends Client links only to the Client concerned.

9. Prohibited use

It is prohibited to use the Service to send unsolicited advertising, to store unlawful, offensive or infringing content, to spread malicious code, to overload or attack the system, or to resell access.

10. Availability

The Provider aims for continuous, error-free operation but does not guarantee it. The Service may be briefly unavailable due to maintenance; we announce planned maintenance in advance where possible.

11. The log and approvals

The Service logs events with timestamps; the log cannot be edited. The log and approvals are not qualified electronic signatures and do not replace a written contract where the law requires one. In a dispute, their evidential value is decided by the court.

12. Liability

• Whoever uploads Content is responsible for it. The Provider does not review Content.
• The Provider is not responsible for agreements or disputes between the User and its Clients.
• To the extent permitted by law, the Provider's liability is limited to the fees actually paid by the User in the 12 months before the damage. This limit does not apply to damage caused intentionally or by gross negligence, or to damage to life, physical integrity or health.
• The Provider is not liable for lost profits, indirect damage, or damage caused by circumstances beyond its control (e.g. internet outages, force majeure).

13. Intellectual property

The software, design and brand of the Service belong to the Provider. The User receives a non-exclusive, non-transferable right to use it for the term of the contract. Content remains the property of the User (or the Client); the Provider uses it only to provide the Service.

14. Data protection

How we process Users' personal data is described in the privacy notice; cookies are described in the cookie policy.

15. Changes to these Terms

The Provider may change these Terms and will notify Users by email at least 15 days before the change takes effect. A User who does not accept the change may terminate the contract before it takes effect; continued use counts as acceptance.

16. Complaints, disputes, governing law

• Complaints can be sent to andras@szentivanyi.dev; we reply within 15 working days.
• The contract is governed by Hungarian law, in particular Act V of 2013 on the Civil Code.
• The parties try to settle disputes by negotiation first. Failing that, the competent Hungarian court at the Provider's registered office has jurisdiction.
• The contract is concluded in Hungarian; this English translation is for information. The Provider stores the contract electronically; the current Terms are always available on this page.